- Thinking positively
- Receiving praise or criticism
- Praising or criticism others
- Calming angry or aggresive people down
- Helping quiet , shy people to communicate
- standing up for yourself
- Appearing helpful, cheerful and considerate
- Getting the information your require
- Getting answers to your question
- Dealing with your emotions appropriately
- Expressing how you feel appropriately
- Reducing negative feelings about yourself and others
- handling change
- being able to see other's point of view
- being reasonable
- Letter others know they can talk to you
- Behaving appropriately
- avoiding embarrasment
- Communicating effectively
- Making yourself understood
- Checking you understand others
- Handling stress
- Negotiating with others
-dino-